The Matheran municipality collects a charge of Rs 50 per person, which goes towards the upkeep of the town tourist facilities.
Like other tourist places, the moment you reach Matheran Porters, Rickshaw-Pullers, Horse Attendants and Touts will surround you.
The Touts or Porters recommend you certain hotels or lodges and try to sell you accommodation at places that offer them a hefty commission. These Touts are unscrupulous and will aggressively run down hotels that do not encourage them. Do not be surprised if you ask for Lords Central and are told that the hotel was shut down 20 years ago! These Touts are mostly employed by the numerous illegal "lodges" which are of questionable reputation, and do not have a license to operate They employ the most aggressive Touts to lure the unwary visitor.
Matheran does not need a guide or a commission agent to find accommodation. Just get to the main bazaar and you will find that all accommodation is within 5 or 10 minutes walking distance from here.
CAR PARK TO LORDS
NERAL – MATHERAN CAR PARK TAXI CHARGES
TOURIST TAXI FROM MUMBAI – PUNE
BY TRAIN FROM MUMBAI TO MATHERAN --- Detailed instructions.
HAND PULLED RICKSHAW
Rates for this vary from Rs 500 for an hour to Rs 800 or more for a package of points.
Both women and men are available as porters. We would recommend that you use the services of the lady porters; they are genuinely poor and need the income.
Lords has wifi but the connectivity is not very good so an internet connection is not guaranteed.
Only a few hotels accept credit cards against their hotel bills. No establishment will give you cash on your card.
Matheran has only one ATM at the Union Bank of India in the main bazaar area near the railway station. Do not depend on this for cash as it is quite often out of order or out of money. It is best to carry with you sufficient cash in Rupees for your stay here.
The Union Bank will exchange cash for Travelers Cheques. But the bank is open only a few hours a day and not on weekends.
At Lords and at most smaller hotels in India it is customary to tip the staff only at the end of your stay. Usually a tip to each of the staff who has personally served you and a combined tip that can be given to the hotel for all the other staff like the kitchen etc.
Alternately the full amount can be given to the hotel gratuity box.
There is no fixed rate or percentage for tipping. As a rough guideline the total tips usually are about Rs 150 to Rs 200 per room per day of your stay.
Matheran experiences power failures several times a day. Before checking into any hotel or lodge ensure that it has a backup power supply and that this will work every time the power fails. Lords has generator backup facilities.
Lords central has Aqua Guard ultra violet treated drinking water. Though foreign tourists should consider sticking to drinking bottled water which is available everywhere. More often than not it is the change in water that creates a problem rather than whether the water is safe or not.
Most of the better hotels have running hot and cold water. (Hot water for bathing is available for a few hours each morning). Avoid any establishment that does not offer at least running cold water.
Ambulance services are available for the more serious patients. Examination by the Local Municipal Doctor and his certificate is necessary to avail of ambulance transport. This is not a taxi.
Matheran was earlier voted the second cleanest town in the western region. This year we expect to be first. Please do not litter the forest. PLASTIC BAGS ARE BANNED.
ILLEGAL LODGES AND HOTELS
As with any other tourist destination, Matheran is teeming with illegal unlicensed lodges and hotels.
While they provide cheap accommodation it should be noted that these lodges are situated in the few slum pockets in Matheran and unfortunately attract a very down-market, undesirable, rowdy and sometimes criminal element.
It is a pity that such places are allowed to exist, but rampant corruption in the local council allows such places to flourish.